77fc's Privacy Policy
A complete and transparent account of how your personal information is collected, stored, used, and protected.
This privacy policy has been updated most recently and applies to all services on the 77fc platform. Please read this document carefully.
Introduction & Purpose of This Policy
77fc operates a safe and reliable online gaming platform for players in Bangladesh. We believe your personal privacy is a fundamental right. This privacy policy document will tell you how 77fc collects your personal information, why it is collected, who it may be shared with, and how you can control your own information.
By using this platform, you accept the terms of this privacy policy. If you have any questions, please contact our support team.
What Information We Collect
77fc may collect the following types of information to operate its services properly and provide users with the best experience:
2.1 Identity Information
- Full name and username
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (when identity verification is required)
2.2 Financial Information
- Mobile wallet number (bKash, Nagad, Rocket, Upay)
- Transaction history — records of deposits and withdrawals
- Balance and bonus usage details
2.3 Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Login time and session activity
- Cookies and behavioral data within the site (pages visited, game preferences, etc.)
2.4 Communication Information
- Content of messages sent via live chat or email
- Records of complaints or support requests
How Your Information Is Used
77fc uses the collected information for the following purposes:
3.1 Account Management
This information is used to register, verify, and keep your account active. It is also needed to process deposits and withdrawals and to maintain transaction records.
3.2 Service Improvement
By analyzing your gaming preferences, we can create a more relevant experience for you. Data analysis is also useful for identifying and resolving technical issues on the site.
3.3 Security and Fraud Prevention
Your information is used to prevent unauthorized access to your account, detect suspicious transactions, and monitor risky behavior under our responsible gaming policy.
3.4 Communication and Support
Your contact information is used to send important account notifications, transaction confirmations, and to manage your communication with the support team.
3.5 Legal and Regulatory Obligations
Information may be retained and disclosed as necessary to comply with applicable laws and to fulfill legitimate requests from government or legal authorities.
Cookies and Tracking Technologies
The 77fc website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the site's functionality.
4.1 Types of Cookies
- Essential cookies: These are required to maintain login sessions and ensure the site's core functionality.
- Functional cookies: These help remember your preferences (language, game category).
- Analytics cookies: These collect anonymous statistics to help us understand how the site is used.
4.2 Cookie Controls
You can disable or delete cookies by changing your browser settings. However, disabling essential cookies may affect some site functionality, such as keeping you logged in.
Sharing Information with Third Parties
77fc does not sell your personal information or transfer it to third parties for commercial purposes. However, sharing information may be necessary in certain situations:
5.1 Service Provider Partners
Necessary transaction information is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay for payment processing. These partners receive only the information needed to complete their services.
5.2 Game Service Providers
Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may receive minimal technical information to operate fair gameplay. This information is never provided in personally identifiable form.
5.3 Legal Obligations
If 77fc is required to disclose information by court order, government directive, or applicable law, it is obligated to do so. In such cases, we will make reasonable efforts to notify the user, unless prohibited by law.
5.4 Business Changes
In the event of a merger, acquisition, or business transfer, user information may be transferred to the relevant new entity, but the terms of this privacy policy will remain in effect.
Data Security Measures
77fc follows industry-standard technical and administrative measures to keep your information secure.
6.1 Technical Security
- SSL (Secure Sockets Layer) encryption — all data transfers are encrypted
- Database encryption — stored sensitive information is kept in encrypted form
- Firewall and intrusion detection systems
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
6.2 Administrative Security
- Only authorized personnel can access sensitive information
- Regular data protection training for staff
- Data access logs and audit trails are maintained
However, no method on the internet is completely secure. We make every effort to ensure maximum protection, but absolute security cannot be guaranteed. If you suspect a security breach, contact us immediately.
Data Retention Period
77fc retains your information only for as long as necessary. The key principles for retention periods are described below:
- Information for active accounts is retained for as long as the account remains open.
- Financial transaction records may be retained for a defined period after an account is closed or deleted, as required by applicable law.
- In cases of fraud or legal disputes, relevant information is retained until the matter is resolved.
- Once the applicable retention period has ended, information is securely deleted or anonymized.
Your Data Rights
As a user of the 77fc platform, you have the following rights regarding your own information:
8.1 Right to Access
You can request to know what information we hold about you. After verification, we will provide a summary of the collected information.
8.2 Right to Correction
If your account contains incorrect or outdated information, you can have it corrected. You can make a change request directly from your profile settings or through support.
8.3 Right to Request Deletion
In certain circumstances, you can request that your personal information be deleted. However, if some information must be retained due to legal or contractual obligations, it will be kept.
8.4 Right to Object to Processing
You can object to the processing of your information for specific purposes such as marketing or preference analysis. Send this request by email to [email protected].
8.5 Right to Complain
If you believe your information is being used outside of this policy, raise a complaint with our support team. We take all complaints seriously and investigate them thoroughly.
Minors and Age Verification
77fc provides services only to individuals aged 21 and above. We do not knowingly collect or process personal information from any minor.
Age is verified at the time of account registration, and an identity document check may be requested if there is any doubt. If it becomes known that a minor's information has been collected, it will be deleted immediately and the related account will be closed.
If a parent or guardian believes their minor child has opened an account, contact us immediately at [email protected].
Policy Changes and Updates
77fc reserves the right to update this privacy policy from time to time. Revisions to the policy may be necessary due to service improvements, legal changes, or changes in business operations.
For significant changes, we will post a notice on the site or inform you via your registered email. The updated policy will take effect from the date it is published. Continued use of the platform after a change will be considered acceptance of the new policy.
The date of the latest update and a summary of revisions can be found at the top of this page.
Third-Party Services and Liability
The 77fc platform uses technology from game software providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, NetEnt, and Microgaming. These third parties may have their own privacy policies and are responsible for their own data processing.
Payment service providers (bKash, Nagad, Rocket, Upay) are independent companies, and their own privacy policies and terms apply. It is advisable to read their policies before completing a transaction.
77fc is responsible only for managing information collected on its own platform — not for how third parties use information.
Responsible Gaming and Use of Information
77fc places the highest importance on responsible gaming. To this end, your gaming behavior may be analyzed to identify potentially problematic patterns.
This information will never be used against you — rather, it is used to offer timely support and advice on setting limits. To learn more about responsible gaming, visit our Responsible Gaming page.
Have questions about privacy?
Our 24/7 support team is always ready for any questions or requests regarding the protection of your information.